Session 2 - Quality Assurance & Control
Managing Quality - PDCA
- Act / Adjust
The Cost of Quality(COQ)
Discussion: what QC tools are used Blue Spider case study
- Design of Experiments
- Quality Metrics
- Quality Audit
- Meeting for the communication with customers.
- Corporate environment factor, Gary could not get the guy.
- Scatter diagram in quality auditing, maybe others from 7 tools.
Session 4 - Qualitative vs Quantitative
The risk exposure is the of impacts, but I have a hard time to understand the Probability & Impact Matrix. What is the scientific proof to use the linear grids for both probability and impact?
A quantitative approach is Decision Tree.
Session 5 - Risk Response