Project Control: Risk, Quality, Procurement

Session 2 - Quality Assurance & Control

Quality=Scope×CustomerSatisfactionQuality = Scope \times Customer Satisfaction

Managing Quality - PDCA

  • Plan
  • Do
  • Check
  • Act / Adjust

The Cost of Quality(COQ)

Discussion: what QC tools are used Blue Spider case study

  • Design of Experiments
  • Quality Metrics
  • Quality Audit
  • Benchmarking
  • Meeting for the communication with customers.
  • Corporate environment factor, Gary could not get the guy.
  • Scatter diagram in quality auditing, maybe others from 7 tools.

Session 4 - Qualitative vs Quantitative

RiskExposure=Probability×ImpactRisk Exposure = Probability \times Impact

The risk exposure is the expectationexpectation of impacts, but I have a hard time to understand the Probability & Impact Matrix. What is the scientific proof to use the linear grids for both probability and impact?

A quantitative approach is Decision Tree.

Session 5 - Risk Response

Strategies:

  • Threats

    • Avoid
    • Transfer
    • Mitigate
    • Accept
  • Opportunities

    • Exploit
    • Share
    • Enhance
    • Accept